BASIC FUNCTION: Provide case management services which support a path to permanent housing stability for victims of domestic violence or sexual assault and their children.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Facilitate the joint development of goals and objectives with clients, along with designing an individualized action plan.
Conduct regular and follow-up home visits to ensure adequate support for clients to achieve their goals.
Monitor and evaluate client progress and recommend corrective action when appropriate.
Provide life skills training and education to assist clients with basic skills such as balancing a checkbook, rebuilding credit, home searching, reading and understanding contracts, setting personal boundaries, conflict resolution, effective communication, etc.
In collaboration with the Employment and Education case worker, link clients with other community resources to help facilitate implementation into the workforce.
Participate in the development of services for Suzy’s clients which conform to program design and meet contractual standards.
Perform ongoing assessment of clients’ needs and continued appropriateness for service needs.
Assist in helping clients identify and secure appropriate transportation assistance for educational or employment services, accessing support from other agencies, and attending medical appointments, including service needs for dependents.
Maintain confidentiality of clients and agency information.
Complete documentation and maintain files on all client interactions and services provided.
Work collaboratively with other agency staff and community agencies and participate in community networking groups, as appropriate and assigned by Program Manager.
Participate in the performance and quality improvement process by collecting data as it relates to services provided and outcome measures within the program.
Make recommendations to enhance operations and client satisfaction.
Adopt GACS’ client-centered philosophy of care and best practice expectations by adhering to COA practices and standards.
Other duties as assigned.
NON-ESSENTIAL DUTIES:
1.
Attend individual supervision sessions as scheduled.
2.
Attend staff meetings as required.
3.
Complete all agency and job specific training as required.
4.
Contribute to team cohesion and program organization and development as appropriate.
QUALIFICATIONS:
Bachelor's degree in psychology, social work or related field.
Interest in women's issues, family dynamics and the legal and social service delivery system.
Forty (40) hours of Domestic Violence Training.
Excellent verbal and written communications skills.
Demonstrate sensitivity to the cultural and socioeconomic characteristics of persons served.
Ability to exercise discretion and independent judgment.
Ability to handle sensitive and confidential materials.
Ability to work flexible hours.
Bi-lingual Spanish speaking preferred.
ADA DISCLAIMER/STATEMENT: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position.
Position responsibilities are intended to describe those functions that are essential to the performance of this job.
This position description does not state or imply that the above are the only duties and responsibilities assigned to this position.
Employees holding this position will be required to perform any other job-related duties requested by management.
All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Guardian Angel Community Services is an equal opportunity employer.
Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.
All employees who do not have a written contract with the Agency identified as such for a specific fixed term of employment are employed at the will of the Agency.
I accept the position described above.
I have had the opportunity to read this Position Description and to discuss its contents with my supervisor, and I have received a copy for my own use.
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