Description:
SUMMARY:
Responsible for assisting Business Unit Manager in expediting disposition of all non-conforming product (internal and external), customer escapes, MRB, corrective action process and product quality issues.
Will effectively utilize database systems to record and monitor quality findings.
Must have knowledge of quality processes and acceptable quality standards in order to communication with management, customers and foundry personnel.
Will assist in developing/updating quality control procedures, generating Quality reports, training on quality issues and recommendations.
May direct quality clinic teams, lean manufacturing and continuous improvement projects.
DUTIES AND RESPONSIBILITIES:
Assist in preparation/delivery of department reports, charts, and graphs on defects and scrap.
Perform analysis of charts and lead improvement / reduction efforts
Ability to interpret engineering drawings, diagrams and confer with management and engineering staff to determine quality and reliability standards.
Read blueprints and/or engineering specifications to obtain casting information such as specified material, surface finish, and dimension requirements; ability to compare surface finish of work piece to finish requirements
Responsible for FAI submission process and resolution of non-conforming measurements detected during FAI process.
Assists in PPAP process from planning, implementation and execution of final inspection plans.
Assist with the education and instruction of plant personnel in recommended quality control testing, equipment maintenance, and overall efficiency improvements to meet quality control standards.
Assist Quality in projects such as data control, documentation, updates of procedures, resolving quality issues utilizing continuous improvement techniques.
May assist with Final Inspection responsibilities
May be DSQR certified and perform required duties and sign-off
Support the Plants comprehensive Quality Systems strategy that ensures manufacture of current products that meet quality, cost, safety, and delivery goal of no customer complaints and the attainment of all customer required quality certifications.
Assists in creation of WI and assuring customer requirement flow down through documentation
Perform non-conformance (NC) processing on regular basis utilizing database systems to record and monitor disposition
Support Corrective Preventative Action verification and effectiveness of action items
Respond to customers in timely manner for complaints, containment and RMA requests or any product quality related inquires with the goal of 24 hour turnaround
Complete all corrective actions within 10 working days for external and 20 working days for internal corrective actions once they have been assigned
Assists in interaction with customers regarding technical characteristics of casting design, specifications and methods of manufacture.
Model and enforce foundry safety practices and report possible safety hazards or problems to management.
May perform internal audits when required
Interact with customer sourcing personnel to ensure product meets their standards and ships
Perform initial disposition of parts sent to MRB - determining which are for scrap and which are for rework - determine rework routing
Other duties as assigned.
Requirements:
EXPERIENCE/ EDUCATION:
Bachelors degree in Aerospace engineering, manufacturing, quality discipline
2-4 years Quality and manufacturing experience
Experience in casting manufacturing technology a plus
ASQ Certification a plus
Excellent Computer skills
KEY COMPETENCIES:
Leadership/Coaching/Mentoring
Communication
Time Management/Personal Organization
Problem Solving
Drive for Results
Building Effective Teams
Timely Decision Making
Customer Focus
Functional/Technical Skills
Total Work Systems (TQM/ISO/Six Sigma)