*Contract Processing Administrator* *General Description:*
To perform Sales and Finance contract processing, general accounting and administrative duties, and support to Managers, as necessary.
This role is a critical component of the administrative/accounting/finance and sales teams.
As such, your job responsibilities and hours may occasionally be altered to help others complete their duties.
The company’s current information management system is a large part of the job so computer training will be necessary in order to efficiently perform your duties.
From time-to-time, this position may require travel to other offices inside the Chicagoland area.
This is a full-time position with normal hours of operations between 8:30 am – 5:00 pm
*Reports to:* Compliance / Contract Processing, Manager
_Do you have a passion for serving customers, learning, and working in a growing, entrepreneurial company?_ _We are looking for a highly organized, detail-oriented professional to join our team.
_ _Feldco is a rapidly-growing company seeking to enhance its consumer finance team.
_
*Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10 time award winner! *
*Check out the article by searching “Feldco Top Workplace 2023” on Google!*
*Key Responsibilities:*
_*Contract Management:*_
* Daily processing of customer contracts within the company system
* Daily processing of addendums
* Daily processing of Right -to-Cancel forms & Cancelations.
* Create and keep records of daily bank deposits.
* Process and Verify all finance contract paperwork.
* Process and maintain unapproved contract; drive them toward an approved status.
* Identify and resolve discrepancies and errors.
* Collect and process Cash/Checks for the South Location
_*Administrative:*_
* Assist in resolving jobs on “Hold” to move them to completion status.
* Assist in resolving jobs in “Not Approved” status to move them to completion status.
* Assist in Daily admin functions during PTO or leave.
* Assist in follow-up scenarios.
* Secure financing, stipulations and documentation for financed contracts including obtaining credit decisions.
_*Position Requirements:*_
* Highly organized & detail-oriented
* Passion for working with others.
* Command a professional approach when interacting with customers.
* Develop camaraderie, rapport and relationships within the organization.
* Excellent oral & written communication skills
* Exceptional attention to quality & service excellence
* Solid understanding of Microsoft Office suite of products, specifically, Word, and Excel.
* Highest standards of ethics & handling matters of a confidential nature.
* Strong problem-solving abilities
* Ability to work in a fast-paced, dynamic team environment
* High School diploma required, Associates degree or higher a plus
* Produce high-quality outputs, including email & mail correspondence, reports, and memorandums.
* Proven ability to multi-task & work in a fast-paced environment.
*What Can Feldco Offer You?*
*Leadership* – We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market
*Growth* – We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets
*Advancement* – We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development
*Security* – We operate profitability and are enhancing the benefits and care of our employees
*Professionalism* – We are investing heavily in quality improvements and establishing industry-best operations
*Teamwork* – We are focused on assisting each other and working together to take care of our customers
Job Type: Full-time
Pay: $18.
00 - $20.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Professional development assistance
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* High school or equivalent (Required)
Experience:
* Bookkeeping: 1 year (Preferred)
* Contract Processing: 1 year (Preferred)
* Customer support: 1 year (Preferred)
Work Location: In person
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