Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)
1.
People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.
Outstanding Customer Service attitude
Works well with all employees
Friendly, Approachable, Out-Going demeanor
Assists customers throughout the store
Team player – Demonstrates teamwork
Takes initiative to assist others
Responds to customers requests immediately
Focused on Customer Service as priority over task
Possesses upbeat, positive attitude
2.
Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
Basic product handling skills
Ices and decorates cakes to ensure consistent quality and accuracy
Ensures proper product preparation, packaging, presentation, rotation, replenishment
Ensures in-stock position of available product
Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping
Working knowledge of all cake decorating equipment
Demonstrates high level of operational execution
Fast paced and exhibits sense of urgency
Working knowledge of Bakery /Deli legal, safety, and sanitation SOP’s
Consistent execution of all Bakery/Deli and Cake Decorating SOP’s
3.
Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.
Accomplished SELLING skills results in additional Sales
Suggestive SELLS and Samples short-coded product
Communicates code dating issues
Communicates Shrink opportunities
Monitors product quality to reduce Shrink
Utilizes appropriate supplies to reduce costs
4.
Planning Focus –
Plans SELLING product for each scheduled shift
Plans work duties appropriately during scheduled shift to accomplish all assigned tasks
Identifies department opportunities during scheduled shift and responds accordingly
Functional Requirements:
Interpersonal Skills – demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving
Product Skills – general knowledge of all product in Bakery/Deli department
Process Skills – demonstrated understanding of all Bakery/Deli functions
Analytical Skills – basic understanding of math
Physical Skills – Frequent ability to lift/carry 5 to 40 lbs.
, push/pull 100 - 200 lbs.
, walking on uneven ground, turning, standing, reaching, stooping/bending, squatting.
Use of equipment such as spatula, mixer, lazy Susan, decorating tubes, air brush, copy machine, cake projector, labeler, cart racks, scraper, scales, knives, cleaning utensils, glazer, air brush, spatula, chemical resistant gloves, splash goggles, cleaning equipment, intercom, telephone.
Physical Skills – Occasional: Lifting/carrying more than 40 lbs.
, equipment operation (pallet jack).
Pushing/pulling 100 to 500 lbs.
, climbing ladders, stooping, crawling.
Environmental – working with hot equipment, working with hot grease, exposed to fatty acids and smoke, working close to heated surfaces.
Position functions may vary by store location.
Job Type: Full-time
Pay: From $16.
25 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Compensation package:
* Hourly pay
Restaurant type:
* Bakery
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Weekends as needed
Work Location: In person
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