Server Assistant

Server Assistant–Chicago Winery Chicago Winery is a people and purpose driven organization.
We believe our team is our biggest asset and the key to our success.
We pride ourselves in providing an unforgettable guest experience where expertly crafted wines, outstanding food, and unprecedented hospitality come together.
The Chicago Winery team is fueled by an unrelenting passion for food and wine, a commitment to quality, integrity and excellence, and a desire to constantly learn, grow and thrive.
Chicago Winery is searching for team members who are committed to the art of hospitality and want to share in our love for food, wine, and events by creating memorable experiences for our guests.
We value kindness, curiosity, positivity, creativity, and an excellent work ethic.
If you share our passion for people, good food, and great wine, then we want you to join our team! Position Summary Server Assistants contribute to the diners’ overall restaurant experience by cleaning, clearing, and setting tables for guests, stocking supplies, and bringing guests' needs to the attention of the servers.
Server Assistants represent the restaurant and are to help provide a quality experience for guests.
Server Assistants work in close collaboration with restaurant staff and must adhere to established health and safety standards.
They also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests’ experience.
Tasks & Responsibilities Essential functions of the position include but are not limited to: Clear table as guests complete their meals and clean tables between customers to ensure a hygienic dining environment Replace silverware, glassware, and linens so that each customer has what they need for their meal Serve water to guests and refill water bottles as needed Stock serving stations with napkins, utensils, trays, condiments, and salt and pepper Deliver used dishes and utensils to the kitchen for cleaning Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages Maintain service pace by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs Attend meetings and trainings as requested, including pre-shift meetings Assist with training of new staff Adhere to grooming, conduct, and uniform standards Prepare restaurant and outside dining areas by setting tables, candles, napkins, service plates, glassware, and utensils Roll silverware and fold napkins, polish glassware, set up stations, and prepare for the next shift Execute opening and closing procedures as directed Be comfortable with extreme weather during service of outside dining areas Other duties as required Education & Experience: Excellent communication and interpersonal skills Prior customer service or server experience preferred Knowledge of Aloha POS preferred Food and wine knowledge preferred Adaptability and ability to think on your feet Ability to work quickly and with great accuracy and attention to detail Strong work ethic Collaboration and dedication to team goals required Strong troubleshooting skills Strong desire to interact with customers in a service setting Highly organized and systematic in work Ability to stand for prolonged periods of time Ability to bend, stoop and lift at least 25-50 pounds Proficient in English Physical Requirements: Flexible and long hours are sometimes required Ability to lift, carry, push, pull approximately 20 pounds Ability to stand for the entire shift Grooming & Uniform Expectations All employees must maintain a neat, clean and well-groomed appearance, according to FBH grooming code Specific uniform guidelines and/or required articles of clothing will be explained to you as part of the orientation process Chicago Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.