Food Service Worker Supervisor

Duties Major Duties: The Food Service Worker (FSW) Supervisor directly supervises the Food Service Staff including: Supervises all areas of food production and serves including food preparation, nourishment, tray delivery and retrieval, making rounds on the patient wards, meeting ward personnel and taking corrective action for any problems.
Receives and inspect deliveries.
Requisitions supplies needed for the different areas in Food Service.
Responsible for efficient overall sanitation through the service.
Conducts menu conferences, completes schedules assignments, cold prep sheets, record temperatures and completes tray assembly area report.
Monitors and assures that the proper procedures are carried out in the Diet Communication Center.
Prepares performance ratings/competencies for employees under direct supervision and discusses work performance and problems.
Operates working unit by assuring that subordinates complete the tasks to which they are assigned.
Explains work requirements so that all food supply items required are available for meeting the meal service schedule.
Uses work outlines to direct employees in making preparations for meal service.
Defines the standards of quality and quantity to be met; instructs subordinates on difficult work operations; reviews work while in progress or on completion to ensure the correct portion sizes, serving dishes, etc.
, have been used.
Changes work plans, work assignments and methods to reduce or control costs and to accomplish the work of the unit.
Serves as a member of the in-service training team by providing individual and/or group instruction for employees in the correct care and maintenance of food service equipment.
Provides instruction to correct sanitation and cleaning procedures, such as how to mop a floor, how to clean stainless steel, etc.
Maintains inventory of food service supplies and equipment.
Conducts quality assurance monitors and sanitation reviews in accordance with established procedures.
Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team.
Establishes deadlines, priorities, and work sequences, and plan work assignments based on general work schedules, methods, and policies set by higher level supervisors.
Schedules workers to provide an equal distribution of the available manpower so that all work assignments are covered.
Investigates work related problems such as excessive costs or low productivity and determines courses.
Recommends solutions to staffing problems, engineering requirements, and work operations directed by other supervisors.
Plan and establish overall leave schedule; granting and approving leave in accordance with policies and regulations; conducts leave review of employees and certify timecards.
Evaluates career-conditional and career employees on a semi-annual basis.
Counsels employees, adjust informal complaints and grievances through discussion with employees and union representative and initiates disciplinary actions as needed.
Completes attendance records, time and duty sheets and leave approval for assigned employees.
Performs other related duties as assigned.
Work Schedule: Will be discussed during interview.
Position Description Title/PD #: Food Service Worker Supervisor/PD 99816S Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
Applicants who refuse to be tested will be denied employment with VA.
Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Pre-employment physical required Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.
Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.
Applicants will be rated in accordance with the OPM Qualification Standard Handbook, X118C, WG-7400 Series, (www.
opm.
gov/qualifications/x-118c).
For this position, the job element method is used to match what you, the applicant, can do against what the work calls for.
Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed to successfully perform the work of the position.
Evidence of experience must be supported by detailed descriptions of your experience on your resume.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire.
Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.
The potential eligible are then rated against the remainder of the questions.
The screen-out element for this position is; Ability to Supervise Food Service Workers.
This is described as experience the includes routine manual tasks in support of food service activities such as setting up of food and beverage service stations or areas; assembling plates, trays and cafeteria lines; portion and serve food; loading tray carts and deliver meals; assisting in covering, dating, and storing food; cleaning food service equipment, disassembling, cleaning, sanitizing, assembling, and storing a variety of food service equipment; cleaning floors, counters, tables, and dining area or other work areas following standard sanitation practices; knowledge of food storage, safety and sanitation procedures and a broad knowledge of food service and food production operations such as food preparation and serving; and experience utilizing computer terminal and inventory management systems, labeling food stock, coding and dating expiration, assisting in food recalls, prioritizing tasks based on food safety and patient needs, checking online food ordering system, handling food under sanitary conditions to prevent cross contamination, and understanding of food/drug interactions and food allergens.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education This job does not have an education qualification requirement.
Additional information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.
opm.
gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Applicants will be referred in the order in which they were received.
Note: Evidence of experience, must be supported by detailed documentation of duties performed in positions held.
Please provide such documentation on your application or resume.
Also, please provide work experience information such as hours per week and starting/ending dates of employment (month and year format) to establish one (1) full year of experience.
The requirement for this proof is specified in the "How to Apply" section of this announcement.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Documents Accepted: Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Documents Required: Resume Please review the above list(s) to ensure you have included all necessary documents required for your application.
Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information.
Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online.
Applying online will allow you to review and track the status of your application.
How to Apply All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on 03/18/2024 to receive consideration.
To preview the questionnaire click https://apply.
usastaffing.
gov/ViewQuestionnaire/12338070.
1.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account.
Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, https://my.
usajobs.
gov/Account/Login, select the Application Status link and then select the More Information link for this position.
The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.
You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information Felicia Davis Phone 312-569-8107 Email Felicia.
Davis2@va.
gov Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US Next steps Once your online application is submitted you will receive a confirmation notification by email.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.
After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.
All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.
Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.
Wearing a face mask is required when an exemption to the influenza vaccination has been granted.
HCP in violation of this directive may face disciplinary action up to and including removal from federal service.
HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties.
VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.
HPTs may be paid or unpaid and include residents, interns, fellows and students.
HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Documents Accepted: Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Documents Required: Resume Please review the above list(s) to ensure you have included all necessary documents required for your application.
Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information.
Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online.
Applying online will allow you to review and track the status of your application.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.
201) for this occupation.