Front Desk Cashier

*JOB TITLE:* Night Cashier *DEPARTMENT:* Front End *PURPOSE* Provides prompt, efficient and friendly customer service.
Operates a cash register and all the duties which correspond to this activity.
*WORKING RELATIONSHIPS:* *Accountable and Reports to: *Store Director; Asst.
Store Director, Person In Charge, Front End/Service Manager, Asst.
Front End/Service Manager *PRIMARY JOB FUNCTIONS:* * Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
* Genuinely thanks each customer and invites them back.
* Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Operates cash register accurately and scans all products.
* Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons.
* Changes register tape and ribbons as necessary.
* Places merchandise in bags and or cart in a neat, organized fashion.
* Assists courtesy clerks as needed.
* Answers customer questions and concerns and follows-up with appropriate personnel.
* Understands and follows local, state, and company policies on sales of tobacco and liquor.
* Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link).
* Required to know value, look-up numbers, department numbers, and features of items for which money is received.
* Perceives immediate surroundings for customer needs and problems for store safety and security.
* Communicates clearly and distinctly on the intercom or telephone system.
* Reviews weekly store ad to note price changes and sale items.
* Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
*SECONDARY JOB FUNCTIONS:* (These are considered occasional in nature) * Retrieves grocery carts from the parking lot.
* Assists in other areas of store as permitted by Collective Bargaining Agreement(s).
* Performs other job related duties and special projects as required.
*SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet)* * Must have the ability to solve practical problems and deal with multiple variables as they are presented.
* Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Have the ability to understand and follow written, verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing.
* Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision.
* Must be able to work shift varying in length and times, including nights, weekends and holidays.
*WORKING CONDITIONS:* The duties for this position are normally conducted in a store environment.
May occasionally be required to work outdoors.
Exposure to cleaning chemicals.
There is significant responsibility to maintain customer service levels and handle multiple priorities.
This is a fast paced work environment where stressful situations are encountered.
*EQUIPMENT USED TO PERFORM JOB:* Cash registers, cardboard/trash compactor, calculator, telephone, intercom, cart strap.
*CONTACTS:* Has daily contact with customers, co-workers, suppliers/vendors, and the general public.
*Disclaimer* The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; they are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person so classified.
Job Type: Part-time Benefits: * 401(k) * Employee assistance program * Employee discount * Flexible schedule Schedule: * Day shift * Holidays * Monday to Friday * Night shift * Weekend availability COVID-19 considerations: Masks are optional; common surfaces are sanitized regularly.
Ability to commute/relocate: * Chicago, IL 60613: Reliably commute or planning to relocate before starting work (Required) Work Location: 3630 N Southport Ave, Chicago, IL 60613 Job Types: Full-time, Part-time Pay: $15.
40 - $15.
90 per hour Benefits: * 401(k) * Employee discount * Flexible schedule Shift: * Overnight shift Weekly day range: * Every weekend * Monday to Friday * Weekends as needed Work Location: In person