Provides prompt, efficient, and friendly customer service.
Retrieves, prepares, and packages bakery goods to put out on display.
Handles food in a safe manner and ensures the sales floor and processing areas are clean, sanitary, fresh, and full.
WORKING RELATIONSHIPS: Accountable and Reports to: Store Director, Asst.
Store Director, Person-In-Charge, Bakery Manager, Bakery Crew Chief PRIMARY JOB FUNCTIONS: • Provides prompt, efficient, and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
• Genuinely thanks each customer and invites them back.
• Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
• Answers the department telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Maintains sales floor which includes stocking racks and tables, pulling stale product, cleaning up miscellaneous spills and loose debris.
• Prepares, processes, packages, and labels all Bakery products.
• Inspects all Bakery products for quality and freshness, rotates products on display for sale and in reserve areas and removes products with expired shelf life.
• Assists customers with special orders via telephone, online orders, or in person.
• Pulls product from freezer and other reserve areas to fill sales floor.
• Cleans all bakery utensils, equipment, merchandising tables and cases, food preparation surfaces, floors, doors, walls and storage areas according to sanitation schedule and standards.
• Removes trash in a timely manner.
• Disassembles and flattens packing boxes and loads disassembled boxes into the baler.
• Prepares and completes all daily record keeping and documentation required by the Company, Store
Job Types: Part-time, Full-time
Pay: $14.
00 - $16.
00 per hour
Benefits:
* 401(k)
* Employee discount
* Flexible schedule
Restaurant type:
* Bakery
Schedule:
* Day shift
* Holidays
* Morning shift
* Night shift
* Overnight shift
* Weekends as needed
* Weekends only
Ability to commute/relocate:
* Hoffman Estates, IL 60169: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person